What 5 Lessons We Can Learn From 5 Very Creative And Successful People

I started a podcast last year to talk to people who have designed inspiring lives, who are successful doing work they love. What I wanted to understand is how do they do it. What are their tools, tactics, and tricks that can help inspire me and my listeners? How do these successful people deal with fear and failure, find excitement in their work and have so much confidence? At the end of season one, I went back and re-listened to the interviews.

Here are the top five lessons I've learned.

1. When stakes are high, levity and playfulness are critical to the process.

Jocelyn Wyatt is the CEO of ideo.org, a nonprofit organization focused on how design can change the social sector by putting an end to global poverty. She says that she sees levity fly out the window when you're designing to solve a social problem and the stakes are high. People tend to approach serious problems seriously which is the exact opposite of what actually is needed. You need joy and optimism to believe the situation can be different. She says because the stakes are high, levity and playfulness are critical to the process. "We can be our best selves and we can unlock the best in the partners that we're working with, and in the communities where we're working, when we do bring that playfulness and joy, rather than bringing sadness," Wyatt says.

2. To fight fear, put yourself in a place where you can't back off. 

Paolo Antonelli, the fearless senior curator of MoMA's department of Architecture and Design and the director of R&D, is not immune to feeling fearful. She says, "My life is ruled by fear." Her way of confronting her fears is by putting herself in situations where she can't back off or change her mind. Like the time as a young journalist and terrified, she interviewed architect Frank Gehry. Once she buzzed the door bell, it was too late to back out. She had to walk through door and conduct the interview. "If you have to jump off a cliff, you're already halfway through, so you better jump well," Antonelli says. 

3. If you are not making enough mistakes you are not trying hard enough. 

When I asked Amit Gupta, entrepreneur, designer and founder of the wildly successful Photojojo, what advice he'd have for my teenage daughters he said, "make lots of mistakes." Gupta believes that much of the good in his life comes from doing the wrong thing, failing and trying again. "The perfectionist is the worst possible thing," he says. "If you are not making enough mistakes you are not trying hard enough."

4. If you don't want boredom, keep trying new things.

Every time Stefan Sagmeister, one of the world's leading graphic designers, repeats himself, there is less excitement. He admits that it makes him lazier and the work worse. And that he gets bored. That is why he's developed this idea of the seven-year sabbatical. Taking a year off every seven years to reinvigorate himself, try new things, and to take on new activities, like filmmaking with The Happy Film. With each sabbatical creating the start of a new chapter in his life and work. 

"Try out as much stuff as possible. See what you like and see what you don't like," Sagmeister says. "Stick with the stuff that resonates and leave the other stuff alone. And here and there go over your comfort zone."

5. Confidence is overrated. It's courage that is needed.

Debbie Millman--author, educator, curator, and the host of her own podcast, Design Matters--makes a very useful distinction between confidence and courage. She advocates that you don't need the confidence to try to do something; you just need the courage to take the first step. "Courage is the birthplace of confidence," Millman says. "[It's when] you feel that you can take that first step no matter what the outcome."

I look forward to sharing more of my learnings from my podcast with you. Now, go out and talk to someone you admire and see what you learn.

This article first appeared on Inc.com on February 26, 2018

What We Can Learn From Elon Musk

Elon Musk and the SpaceX team launched Falcon Heavy into space on Feb. 6. The launch reminded me of when I watched the Apollo missions as a kid growing up in Izmir, Turkey. It symbolized the dawn of a new space age and making the impossible a reality. We might even watch a landing on Mars in our lifetime.

If the launch awakened the childlike sense of awe and wonder in me, watching Musk's press conference afterwards spoke to the designer in me. Musk is a designer at heart, and SpaceX rockets and spacecrafts are a feat of innovation and design. As he talked about what it took to bring Falcon Heavy to life, Musk gave us an important lesson in innovation that we can all use in our own industries.

1. Have the courage to try difficult things.

"It always seems impossible until it's done"--this quote from Nelson Mandela sums up Musk's approach to innovation. Many things, even on a smaller scale, seem impossible. And you will never know what will come of them if you don't try. Prototyping, demonstrating, failing, and retrying are part and parcel for the development of new ideas and innovation. To imagine the future based on what you know today takes courage.

"Crazy things can come true. When I see a rocket lift off, I see a thousand things that could not work, and it's amazing when they do."--Musk

Do you have the guts to do difficult things?

2. Be serious about play.

Sending his Tesla Roadster with Starman in the driver's seat and a display that says, "Don't Panic!" on the dashboard was a marketing feat. It spoke to the child in us and made it fun. But, most importantly, instead of putting a chunk of concrete as payload, the Roadster and its driver humanized the mission. Intuitively, we all identified with the Starman and imagined it as us going into space. 

And it wouldn't have happened if Musk and team had not nurtured play as part of their everyday serious work. Playfulness lets in the human element. It is especially critical when the stakes are high.

"Silly fun things are important."--Musk 

Are you being playful?

3. New takes time and it's hard.

As our tools become faster, there's an expectation for design to also become faster, more effortless, and easier. But it's not. What Musk said about how much time going from Falcon to Falcon Heavy took is revealing. New, ambitious things take time, and they're hard.

"We tried to cancel the Falcon Heavy program three times at SpaceX. Because it was like, 'Man, this is way harder than we thought.' The initial idea was just, you stick on two first stages as side boosters -- how hard can it be? Way hard."--Musk

Do you have the patience?

4. Design is creating something that looks good and performs well. 

This is the crux of design excellence. You can make something that looks good but performs badly. You can make something that performs well but looks poor. Good design is about making these two co-exist--a thing of beauty that also works well. Musk's description of the Starman's suit is a lesson to any leader involved in the craft of design:

"It took us 3 years to design that spacesuit. It's easy to make a spacesuit that looks good but doesn't work. Or that works but doesn't look good. It's really difficult to make a spacesuit that looks good and works."--Musk

What are you doing to mash-up beauty and performance?

5. Constraints are the opportunities.

The common wisdom for decades was that you couldn't reuse your boosters. SpaceX took that constraint, turned it on its head, and made reusable rocket boosters. This cuts costs, allows for faster launch cycles, and is one of the requirements for future Mars-landing-technology. Seeing the two boosters land back on the launchpad was a thing of beauty. It was also a lesson in how constraints can become your competitive advantage if you choose to question and challenge them. 

"The booster, I think--I don't want to get complacent, but I think we understand reusable boosters," Musk said. "Reusable spaceships, that's the hard part. We'll go to low-Earth orbit first, but we can go to the moon shortly after that."--Musk

What is a piece of common wisdom you can challenge in your industry?

This article first appeared on Inc.com on February 15, 2018

How To Be Successful according to David Sedaris

One of the most important lessons I learned about success comes from the best selling author and humorist David Sedaris: if you want to be successful you need to give up something. 

In a personal essay that Sedaris wrote for The New Yorker" Laugh, Kookaburra,"  he describes a road trip he took with his boyfriend Hugh in Australia. While there they meet up with a friend, Pat, who had retired after a successful career. She explains to them that life is like a stovetop with four burners. The burners represent work, family, friends and health. If you want to be successful you need to turn one of the burners off. If you want to be really, really successful you need to turn off two. She has chosen to turn off family and health. Sedaris says he's turned off friends and health. His boyfriend has turned off work.

"I asked which two burners she had cut off, and she said that the first to go had been family. After that, she switched off her health. 'How about you?'"

Understanding that you, or Sedaris, or any successful person, cannot have everything is one of the most important lessons we can learn in life and work. Especially when, in this age of oversharing, other people seem to have it all. The simple reality is no one has the time, energy, or resources to have everything they want. Making peace with your finite resources can reduce stress, as well as help you to develop strategies for tricking the system when you can.

Trick the system.

If you can make what you want and what you need co-exist, you can trick the system. You can walk to your meetings, transform your desk to a treadmill desk, work with your children, meet your friends at the gym, or go on hiking trips together.

My favorite? If you can work with your friends and become friends with the people you work with, you're having your cake and eating it too. 

It is true that between work and family, often friends are the first thing to go. But friendships at work can turn projects, travel, and collaborations into opportunities to get to know people and the best excuses to hang out with people you enjoy. And friendships at work will positively impact your business. 

Some of the best collaborators in business are also great friendships. Look at Obama and Biden; Oprah and Gayle King; Sheryl Sandberg and Wharton professor Adam Grant.

Manage time with intention.

Just like you can turn on and off burners on a stove, you can choose to deliberately give something more importance at the cost of something else. 

As a mother of young kids, I used to be torn between being a great parent and being a great designer. It was impossible to be both at the same time. My solution? I stopped working on weekends and became a fully present mom. And during the week I gave my work my all. 

Stefan Sagmeister, graphic designer and director of The Happy Film, turns the work burner completely off every 7 years to take a sabbatical to travel, see friends and family and to replenish his creative soul.

Once you become aware of your burners, you can develop strategies to turn them on and off with intention. 

Which burner will you turn off to be successful?

This article first appeared on Inc.com on February 2, 2018