How The Most Creative People Find The Best Opportunities

Constraints are opportunities. Don't believe me? Consider the words of iconic American designer Charles Eames:

"Here is one of the few effective keys to the design problem -- the ability of the designer to recognize as many of the constraints as possible -- his willingness and enthusiasm for working within these constraints. Constraints of price, of size, of strength, of balance, of surface, of time and so forth."

We all have constraints. What can set you apart from others is this willingness and enthusiasm described by Eames. If you can have the optimism to see constraints as opportunities, you will create new value. This is creativity.

 

Get into the habit of shifting a constraint into an opportunity. 

The more you practice this with everyday limitations, the better you will be at seeing things from multiple directions. 

That small apartment you've been complaining about is easy to clean. Your long commute is precious alone time to read, to listen to music, or to play games. The travels that take you away from family are also your opportunity to meet new people, to try new food, and to sleep without your children waking you up. 

Think like Pollyanna, the children's book character who sees difficulties in life cheerfully, to hone your skill in flipping constraints to opportunities.

Use existing constraints as the building block for your next solution.

Francis Mallmann, three-star Argentinian chef, is famous for cooking in the Patagonian wilderness. His constraint? No kitchen. His opportunity? To invent new cooking and barbecuing techniques. His experiment is well-documented in the Netflix series, Chef's Table.

Charles and Ray Eames used the limits of plywood to invent new furniture. Their constraint was single-shell plywood chairs, where the back and seat were made of one continuous piece, cracked. Their solution, through trial and error, was to design plywood chairs made of two pieces, a separate back and seat. They joined the two pieces with an additional plywood spine or, on another design, with a metal frame. The Eames' lounge chair, recliner, etc., are all variations on this theme.

Julia Child created Mastering the Art of French Cooking in response to constraints. At the time, Americans didn't have French ingredients and they valued practicality and speed over taste. Child rewrote French recipes with American ingredients and modernized them to be simple and accessible to Americans. Another constraint she had was that the French learned how to cook from their parents. She became the surrogate mother and taught the process on TV.

Elon Musk didn't have the money other established car companies had when he started his company Tesla. That was his constraint. He turned it into an opportunity by creating a pre-order system where he painted a picture of the future for his buyers and convinced them to pay for their cars in advance. The preorders funded and continue to fund an important part of Tesla's development costs.

Work with your constraints, not against them.

Make someone else's constraint your opportunity.

The constraint of the traditional taxi service model was that the customer had to go to the service, rain or shine, rush hour or not. Uber took that constraint, which everyone knew existed hadn't didn't solved, and created a model where the service goes to the customer, when they need it, where they need it. Uber's willingness to tackle a constraint that others took for granted is what made that business unique.

Is there a glaring constraint that none of your competitors are willing to solve? That is your opportunity.

Make constraints your ally. The trick is seeing negative issues as positive opportunities.

This article first appeared on Inc.com on January 24, 2018

How To Think More Creatively

There is an important creative tool that anyone can use. It is called list making. 

Lists help get thoughts out of our head and onto paper or a screen where we can see them. They help us organize information so we can see patterns and relationships between things. They make abstract concepts tangible by pushing us to name things. They can be visual, like the beautiful maps David Byrne has created in his book, Arboretum. 

Lists are also useful because they're open ended. Start a list and you can add to it as new things come to mind. You never know where it might lead you. Paola Antonelli's list of "Garments that Changed the World" lead to a current fashion exhibit at the MoMA.

So, next time you need to think creatively or solve a challenge, make a list. 

Here is a list of six types of lists that will help you think differently:

1. 4 Quadrants

This is a simple tool to help you think holistically. It uses the visual structure of the four quadrants of a Cartesian coordinate system.

How: Draw a cross dividing your page in to 4 areas. Label each quadrant using these 4 concepts:

  • Emotion: how you feel about something (heart). 
  • Intellect: how you think about something (mind). 
  • Physical: what do you know about something that is tangible (body). 
  • Spirit: what do you know about something that is intangible (soul)

Note that you can change the quadrants, like Bryne's in the link above--just scroll down his Gustatory Rainbow which is organized as Dark, Light, Cool, Warm.

Creative use: Gives you the big picture. It's a quick but highly effective way to look at your subject matter holistically. And it reminds you to think about the emotion and the spirit of things, which we often forget to consider.

2. Mind maps

This is a visual tool that helps you break big things into smaller pieces.

How: Put whatever you want to break apart in the middle of your page. List its basic building blocks around it. Break the building blocks into their components until you run out of parts.

Creative use: Helps you understand what something is made up of and that even the most complex things are made up of smaller and more manageable pieces. Once you see the smaller parts you can decide what to keep, what to remove, what is missing.

"It is often created around a single concept, drawn as an image in the center of a blank page, to which associated representations of ideas such as images, words and parts of words are added. Major ideas are connected directly to the central concept, and other ideas branch out from those." Mind map definition from Wikipedia

3. Linear

This is the typical, long-running list of things to do or things to remember. It's a repository of thoughts, ideas, things.

How: Make a heading and list everything that comes to your mind. When you're stuck, stop and go back to it as you think of new things.

Creative use: Helps you get started on an idea and collect data, inspiration over time. Model Antonelli's running list of garments mentioned above, which led to a museum show.

4. Venn Diagram  

This tool helps visualize the relationship of two or three concepts to each other and what happens when they overlap.

How: Draw two circles. Write one concept in each circle and then write what happens at their intersection. You can do the same with three concepts. When it is more than three I prefer a quadrant representation.

Creative use: Helps you think the relationship between two or three concepts. Two is useful for noting dichotomies and their resolutions. Three is useful for convergence of key ideas. For some fun look Mental Floss' Venn diagrams. 

5. Visual List

This tool list classifies things in terms of symbols and shapes. 

How: You create a visual list when you make a list using drawing and text. You can create a taxonomy of things by drawing them but you can also do it electronically, on Pinterest.

Creative use: A drawing is worth a thousand words. Visual lists provide you with what words can't--form, size, color information of objects and spaces. Take a look at Umberto Eco's beautiful book, The Infinity of Lists: An Illustrated Essay, which captures visual lists in the world of painting.

6. Time-Based List

This tool shows you the before and after of a concept so that you can identify insights about what has changed over time.

How: Make two columns, one column for before, one for after. Or you can make multiple columns for a concept that has changed overtime, like the kinds of food people ate in the 1950 vs. 1990 vs. 2020. 

Creative use: this is an easy way to capture change overtime to understand past patterns and reflect on future potential outcomes. 

This article first appeared on Inc.com on January 12, 2017

How To Execute Your Ideas

Best selling author and executive coach, Dr. Marshall Goldsmith just announced his pay-it-forward project, 100 Coaches, where one hundred leaders agreed to teach others what they know. For free

Goldsmith came up with the idea in my Design the Life You Love program, where I ask attendants to name their heroes and their qualities. Goldsmith's epiphany was that all of his heroes--from Frances Hesselbein of The Girl Scouts to Peter Drucker, the founder of modern management--were all "great, generous teachers" who taught him what they knew for free. Goldsmith decided then to give away everything he knows to others for free. 

It took Goldsmith a year and half to go from idea to launching his program. Today 100 Coaches counts corporate CEO's and executives, university deans, executive coaches, Thinkers50 winners, best-selling authors and entrepreneurs among its cohorts. 

Here are my observations about how he got from idea to execution--using a 7-step template I developed to help executives implement their ideas--

1. Define your telos.

Telos, from Greek, is an ultimate aim or core function. A knife's telos is cutting, a writer's telos is writing or telling stories. Marshall's telos is giving. 

What is yours? Knowing your telos helps you be precise about your purpose.

2. Prototype your idea.

Goldsmith didn't go from 0 to 100 in a day. He prototyped 100 Coaches over 1.5 years, starting small and growing.

Goldsmith developed his content and prototyped it seven to eight times, testing ideas out with cohorts and collaborators, getting feedback and using each prototype to refine, demonstrate and socialize, on social media and professional networks, the idea. 

Prototype your idea to demonstrate, refine and socialize it until it is fully formed.

3. List your to-dos.

Atul Gawande, in his book The Checklist Manifesto, says that good checklists are precise, to the point, and practical.

Goldsmith's would probably look like this--

1. Find out who is interested.

2. Teach them everything you know at no charge.

3. Inspire them do the same for others when it's their turn.

4. Lead by example.

What are your to-dos, your checklist? You might not know all the details, but write down three things you need to do or plan to accomplish, for clarity and focus.

4. Make it public.

If you announce something publicly, you eventually have to do it.

Goldsmith put up an invitation and a video on LinkedIn. It became the most successful invitation of its kind. Sixteen thousand people people responded. Do you think he could've gone back on his plan after that. No. 

If you want to undertake something seriously, announce it. On TV, in a newspaper, on LinkedIn and Twitter.

5. Find your collaborators.

Who are your partners-in-crime?

Many of Goldsmith's friends, colleagues, and clients knew about 100 Coaches as it was taking shape since he enlisted them as his collaborators from early on. Mullaly, Dr. Kim, and Singularity University CEO Rob Nail volunteered to teach, while others worked to refine, develop and promote the curriculum. 

Once you have a good idea, share it with your network. Enlist them in what you're doing. Ask them for their help, which brings us to the next point.

6. Ask for help.

We can all ask for help and we can all give help. 

Goldsmith calls this feed-forward (vs. feedback) and has an exercise you can try with a group of people. Think of one thing you need help with. Partner with another person. Each of you will take turns to say what you need, listen to the advice and to say "thank you" (avoid saying I heard or tried this before) before switching partners. Person who gets the most advice in 10 minutes wins. It is short, enlightening, and you can take the feed-forward or leave it.

What is one thing you need help with? Play the feed-forward game, and list the different ideas. Which are worth trying? Give them a shot.

7. Embody your qualities.

I learned this from a designer who came to one of my workshops and realized that 3 qualities that define her were, "I stand tall, I am strong, and I am gentle," and every morning she wrote about how she intended to embody these 3 qualities.

Goldsmith's three qualities are Generosity (teaching others for free), Gratitude (he is committed to always saying thank you, time is too precious...) and Letting Go (not being too hard on self). He embodies them everyday and leads by example.

What are your 3 qualities and how will you embody them today?

Design the life and work you love, and use these steps to make it happen.

This article first appeared on Inc.com on January 8, 2018